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Papillionaire Bicycles was founded in Australia in 2009 by Alan Caras, he was soon joined by his sister, Nicola Baker.

Our aim is to integrate bike-riding seamlessly into your everyday life. Whether you’re in jeans, a dress, a suit or flip-flops, riding a Papillionaire is easy, clean and fun, with each model customizable to suit your own unique style. We've worked tirelessly to create bikes not only chic and modern, but built to last a lifetime, bringing classic European design to the streets of the US.

We maintain stores across the globe. Drop into our Brooklyn, New York location or one of our US stockists and take a test ride today or visit our online shop for free shipping across the US. 

We love hearing from you, whether you're an existing customer or have just discovered us, email us at hello@papillionaire.com or call 718-422-0787.

Warranty

All Papillionaire Bicycles come with a LIFETIME warranty on frames and forks.

All other components are warranted for one year from the date of purchase. This only applies to failures or defects arising from normal, everyday use of the bicycle. Tyres and inner tubes are not included in this warranty. 

Papillionaire Bicycles works on a policy of fairness. We often go above and beyond what is strictly required to ensure that our customers are happy. Customer satisfaction is our primary concern.

Please note that Papillionaire Bicycles will replace frames at its discretion and surface rust is not included in this warranty. From time to time Papillionaire discontinues particular bicycle colors or models. In this case, replacements will be the current frame design and not an exact duplicate. However, we will not replace your bike with a model of lesser value.

This warranty does not cover normal wear and tear or damage resulting from accidents.
This warranty does not cover any personal injuries, damage to or failure of the bicycle or any other losses due to accident, misuse, neglect, abuse, normal wear, improper assembly or improper maintenance. An approved helmet should be worn at all times. Your state and local helmet laws can be found here.

Gil - boy wonder from downunder!

Gil arrived stateside in 2013 with the sole intention of expanding Papillionaire Bicycles across North America. If you come by our Brooklyn store, you might see Gil staring into a laptop full of numbers. What is he actually doing? It’s a secret. Only he knows. Rumor has it that it has something to do with a global Papillionaire bicycle take-over. 

Taaj -  The Wrench

Head Wrench, Local Mensch.
Born and raised in Brooklyn, NY.

 Tina - Social Media extraordinaire 

 

Like us on instagram? Meet #Tina: social media extraordinaire. If Tina were a Papillionaire bike, she’d be a Black Sommer – Pretty & Punk. The youngest member of our team, she keeps us creative & mischievous (just ask her what our next color should be). Come by our Brooklyn store on a Sunday afternoon to test ride a Papillionaire with Tina, at the very least you’ll leave with a big smile!

 

Dujour.com - Summer 2014  (The Coolest Luxury Bicycles



Treadlie Magazine - July 2014

 

 


Momentum Magazine - March 2014


Indulgence Magazine 


Vogue Magazine


Country Style Magazine


 New York Magazine


Fjorde Magazine


House & Garden Magazine


Fashion Journal


 Time Out Magazine Singapore




Safety

Your bicycle complies with CPSC Standards and comes with front &/or rear brakes, reflectors (tyres and built in) and a bell. Please do not remove any of these components from your bicycle.

An approved helmet should be worn at all times. Your state and local helmet laws can be found here

For night riding, it is important to have a light that shines white light from the front of your bike and red light from the rear. This is a legal requirement in many states. Lights can be purchased here and will be shipped free with your bicycle. 

 

Corporate & Promotional Bicycles

Want a cool way to make your business stand out?

We custom design vintage bikes to suit your business's branding and budget or you can choose bikes from our current range. Bicycles are fantastic for promotional giveaways, staff incentives and staff/client Christmas presents. Because Papillionaire Bicycles also look amazing, they are great for store branding, merchandising and editorial campaigns.

We have worked with many major brands on successful campaigns. We have provided fleet of bikes for companies such as Virgin Mobile, Yates Hardware, Clinique, Country Road and leading hotel chains.

We accept orders from 10 bikes to 100,000.....

To find out more, please contact us at: hello@papillionaire.com or phone 718-422-0787. 

 

 

 

 

Home Maintenance

Take these simple steps to prolong the life of your bike and get the most out of your ride; 

1. Keep your bike dry and clean. Riding in wet weather is fine but leaving your bike constantly exposed to the elements will decrease the life span of leather components and moving parts. 

2. Check your tyre pressure regularly.  We recommend that your tyre pressure is between 55 - 65 psi. This will ensure a smooth, easy ride and maximum traction. 

3. Lube the chain every 1 - 2 months. A well lubricated chain will last longer and decrease drive-train wear.  You can purchase lube from your local bike store. We recommend 'dry' chain lube as it is less likely to get on your clothes.

Servicing

We recommend you have your Papillionaire Bicycles serviced at your local bike store at least every 6 months. 

 

 Shipping

We ship bicycles & accessories directly to your door. Your bicycle will be delivered to you in a flat pack, 80% assembled. We will provide you with instructions so that you can complete the remainder of assembly. Papillionaire mechanics are available by phone Tuesday - Sunday in order to answer any of your assembly questions. Just call 718-422-0787 otherwise please see our assembly video here.

Shipping to Bike Store (Bicycles only)

If you would like a bike store to complete assembly of your bicycle, put the bike stores address in the shipping details section of your order. We will ship your bicycle directly to the bike store. It is important that you speak to the bike store first and let them know your bicycle will be sent directly to them. You should also try to confirm an assembly price with the bike store prior to delivery. You will be responsibile for assembly charges.

Shipping Times

All 'in stock' items will be dispatched within 3-5 days of ordering. You will receive email notification & tracking number. Items are dispatched from Brooklyn, NY and standard delivery time frames apply. If you live in a rural area, please allow a few extra days for delivery.

Collection

Papillionaire Bicycles provides a pick up service from our store in Brooklyn, NY. You can pick up your bicycle 100% assembled and ready to ride. Please wait for notification that your bicycle is ready for pick up. 

Returns

Customer satisfaction is our number one priority. If you change your mind you can return the item within 14 days of purchase. We will exchange the item or refund your payment in full only if the item is return in unused, undamaged, saleable condition. Please note that the item must be returned at the customers expense.

Free Shipping Across the USA*

Excludes Hawaii & Alaska. Please contact us for shipping rates to Hawaii & Alaska. 

International Shipping

For information regarding International Checkout, please click here

International Checkout

Shipping to selected countries is now available through International Checkout. Please follow these steps;

-Customize your bicycle on BUILD YOUR BIKE page.

-Under shipping, select the link for orders outside of the USA.  

-Select from the available countries in the drop down menu and then add your item to the cart. You may continue shopping.

-At checkout, click on the International Checkout link and you will be transferred to the International Checkout page to complete your purchase including freight, taxes and duties.

International Checkout will charge your credit card for the entire purchase amount. Papillionaire Bicycles will ship your order to the International Checkout distribution facility where the goods will be inspected, repacked and then transported to your international address.

You will receive email confirmation from International Checkout with a receipt and details of your order. Home assembly instructions can be found here. After placing your order, all delivery/tracking inquires should be sent to support@internationalcheckout.com and all product enquiries should be sent to hello@papillionaire.com.

Product warranties are voided for any goods shipped internationally using International Checkout.

Why buy a Papillionaire Bicycle?

Papillionaire Bicycles prides itself on selling only the highest quality bicycles and accessories.

Our bicycle frames are made from high quality Chromoly (CRMO) Steel which means our frames are stronger, more durable and lighter weight than many of  our competitors who use lower grade, Hi-Tensile Steel.  That is why Papillionaire offers a lifetime frame guarantee!

Papillionaire sources the highest quality components for all bike parts.  This includes steel pedals, crank arm, cogs, fenders, brakes, brake cables and mudguards - NO nasty plastic bits! Our hubs are from renowned, leading brand, Shimano.

At Papillionaire our friendly mechanics are available 6 days a week to answer any questions or provide any assistance you may require. They can talk you through pumping a tyre or installing a basket. No question is too trivial!

We invite you to compare the quality of our bicycles with others on the market.

Papillionaire Bicycles include:

    -Lightweight CRMO steel frame – strong and durable, but light enough to carry up or down  stairs.
    -Steel pedals with optional toe clips.
    -Mud and chain guards to protect your clothes.
    -Sturdy kickstand.
    -Optional rear carrier to match your bike. Super easy to take on and off.
    -35mm Kenda Kwest Tyres available in either gumwall (black) or cream.
    -An upright seating position for greater riding visibility and comfort on the Sommer & Mixte models.
    -Traditional seating position on the Classic & Cafe racer models for more aggressive riding.
    -Easy gear shifting - just a shift of the wrist.
    -High quality front & rear Tektro dual pivot front and rear brakes (3 & 8 speeds).
    -Our 3 and 8 Speed bikes provide the range you need to ride comfortably up or down hills.
    -Reflectors for compliance with Safety Standards.